Turning returns into revenue: Unlocking the hidden commercial and sustainability value of returned electronics
Grounded in Alchemy’s proprietary Circularity research and a series of cross‑industry interviews, this session explores how companies can unlock significant commercial value from returned electronics instead of allowing them to sit idle, depreciate, or simply recycled. We unpack how return flows can maximise recovery, and how brands can redesign their take-back, data-wiping and refurbishment pathways to convert returns into high-margin resale inventory, taking the conversation to a more holistic view of reverse logistics overall and the role that ITAD plays within it.